![]() If your account balance is negative for 30 days since the deduction date, Agora suspends your account and notifies you by email. If your account balance is negative after the deduction, Agora sends you an email, reminding you to top up your account at your earliest convenience and avoid account suspension. You do not use any other charged Agora services or products. Your monthly total service minutes of Agora Video Calling do not exceed 10,000 charge-free minutes and ![]() The services are free of charge, and Agora does not deduct any fee when you meet both of the following requirements: On the sixth day of each month, Agora Console automatically deducts the fee for the previous month and notifies you by email. If you have any questions, contact Fee deduction All GST collected from Singapore accounts is paid to the Singapore tax authority. Agora determines the account location based on the tax identification number, contact address, or billing address that you have provided. Charging 8% Singapore Goods and Services Tax Īs of November 2021, Agora Singapore charges 8% Singapore Goods and Services Tax (GST) on invoices for all Agora services provided to accounts located in Singapore. This section describes the additional charges applicable to your account. You see the detailed billing information for your projects, including billing period, due date, and amount. ![]() To view billing information for your projects: The billing period is for the previous calendar month. On the first day of each month, Agora Console issues your bill. You have a paid account if you have registered with Agora and done any of the following:Īdded a credit card to your account or topped up your balance using a bank account.Īgora provides each paid account with 10,000 free minutes for any outstanding billing amount after a fee deduction. The contract overrides all finance information such as billing, deductions, and suspension details. None of this applies if you have signed a contract with Agora. Billing, fee deductions, and account suspension policiesīilling, fee deductions, and account suspension policies Īgora Console provides you with information on billing, fee deductions, and any suspension to your account based on the account type.
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